Quality Policy

STEP UP Certification is committed to providing impartial, credible, and high-quality certification services in accordance with ISO/IEC 17065 and ISO/IEC 17021. Our goal is to support sustainable development and responsible practices within the scope of various sustainability standards by ensuring that all certification activities are conducted with integrity, competence, and confidentiality.

We aim to continually improve our management system and certification processes to meet or exceed customer expectations, regulatory requirements, and accreditation standards. Our commitment extends to fostering a culture of impartiality and professionalism across all levels of our organization, including outsourced audit and review activities.
 

Our core principles include:

•    Ensuring independence and impartiality in all certification decisions.

•    Maintaining competence through continuous training and development.

•    Promoting transparency and clarity in our certification activities.

•    Ensuring confidentiality of client and stakeholder information.

•    Continually monitoring and improving the effectiveness and efficiency of our management system.